We ended the call and I thought that he no longer had control on my computer.Ī few hours later, I got an email saying that a connection had just been made with my user ID on my Yahoo account from a computer in India !!! Scary ! I mmediately changed all my passwords from my HP Pavillion and called back the customer service to report the problem (unfortunately, I got people in India again and they did not help me). I was quite reluctant to give him this personal information, so I told him I would do it by myself.
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He insisted a lot for me to give him my credit card number, saying that it was very difficult to install and I would need his help. Operating System: Microsoft Windows 8.1 (32-bit) Hi, I have used Skype without any problem for years but during my last conversation, the webcam suddenly stopped working and I now have something called 'Cyberlink Youcam Splitter', with a black image which is reversed : I can read it backwards saying 'Cyberlink youCam 5 - Please, start the.
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This guy mentioned McAffee and he wanted me to buy it (I was still in the trial period). WebCamSplitter webcam splitter - Download Notice. I got a guy in India who took control of my computer : not only he did not fix the camera problem but now the microphone doesn't work on my 2x detachable. Don't know if it was a temporary problem for them or what they did, but hopefully it will continue working.Īs you are a HP employee, I want to tell you that I called HP tech support on Wednesday morning about this problem on my brand new HP2x Detachable. I did not dare to uninstall the Cyberlink Webcam but I had also sent them a message and now, for some reason, my webcam seems to work again on Skype.
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